Christine Graham Hiring Manager Dayjob Ltd 120 Vyse Street Birmingham B18 6NF27th April 2015 Dear Ms Graham, Further to your recent advertisement for the position of Call Center Manager on the website, I would like to be considered for this vacancy and enclose my CV for your review.
I have competencies which I feel are highly relevant to your position, not least my ability to enhance the customer experience at all levels.
Edward Jones Human Resource Manager Moonlighting Services 63 8th Avenue E Jerome, ID 82365 Dear Mr.
Jones: Working in a call center environment is highly challenging, especially for team leads who have much responsibility on their shoulders as far as team performance is concerned.
I am the first port of call for my department and am renowned for managing problems in a professional manner and resolving any customer issue within agreed time frames.
At work I not only deliver an inspiring and exceptional service to customers, but also coach and guide my teams to do the same.As a strong leader, with extensive experience in leading call center teams to great heights, I am positive that hiring me as a call center team lead will be instantly beneficial to your organization.Over 8 years of experience in leading call center teams to ensure high customer satisfaction milestones, and meeting sales targets constantly, makes me a great contender to be considered for this job.Until then, please feel free to call me at (000) 854-9658. Lindsay, I am submitting this packet in order to apply for the Telemarketer position with your company.Furthermore, throughout my career I have consistently produced results that have always been in line with my employer’s strategy and expectations.My current role involves me in both people management and complex operational responsibilities.Boasting of exceptional communication skills, customer focus, performance management abilities, technical capacity, and organizational skills, I will be an immediate credit to Moonlighting Services in the role of a call center team lead.Hoping to further articulate this information in a face to face meeting, I will call you next week to arrange an interview.While it is alright to put in information about where you have worked, going into too much detail about your experience will kill the cover letter’s purpose.Instead, mention how well your abilities are aligned with what the hiring manager is looking for.