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Once the team has peeled back the issues and found the actual problem, it’s time to write your problem statement.
Although many problems turn out to have several solutions (the means to close the gap or correct the deviation), difficulties arise where such means are either not obvious or are not immediately available.
This then necessitates some research to reach a viable solution.
On page 415, under Data Analysis, the reference is to use a problem statement as part of a root cause analysis.
“It can be used to identify threats by starting with a problem statement…” All well and good – but not much help in developing a problem statement.
For more detail on creating a problem statement, this is a good explanation.
Do you create problem statements in your project plans? For example: The point is to keep drilling down through this until the real reason is revealed.This can get uncomfortable for many managers because often they feel too busy to evaluate the “why” of doing certain processes.Research is a systematic investigative process employed to increase or revise current knowledge by discovering new facts.It can be divided into two general categories: (1) Basic research, which is inquiry aimed at increasing scientific knowledge, and (2) Applied research, which is effort aimed at using basic research for solving problems or developing new processes, products, or techniques.Part of the job of a project manager is to define that problem so that it is solvable, then develop the plan, the schedules, and handle the deliverables. As important as the problem statement is in creating a plan that solves it, PMI doesn’t focus on problem statements.On page 236 of the Project Management Book of Knowledge (PMBOK), 5th edition, the only reference to “problem statement” appears in the Project Quality Management section under Cause and Effect Diagrams: “The problem statement typically describes the problem as a gap to be closed or as an objective to be achieved.” In the 6th Edition of the PMBOK, we get even less direction.In our sample case, this could be the problem statement.Keep in mind that management might want to revise this statement until everyone can agree.The first and most important step in any research is to identify and delineate the research problem: that is, what the researcher wants to solve and what questions he/she wishes to answer.A research problem may be defined as an area of concern, a gap in the existing knowledge, or a deviation in the norm or standard that points to the need for further understanding and investigation.