"Everyone likes doing business with somebody they know and they can trust," Dameron says.
To maximize the investment in a service provider, small-business entrepreneurs should consider contracting a third party for functions that are critical for their business.
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Fixing equipment following a breakdown proves to be much more expensive than the time and money spent servicing it consistently — and the machinery will ultimately provide a longer life cycle.
"Everyone is looking for ways to be the most cost-effective they can possibly be and save dollars," says Dameron, who recommends seeking out a reliable service provider that can perform routine maintenance and respond immediately to urgent issues.
"Any downtime is going to take away from the productivity of you and your employees," says Penny Pompei, CEO of Pompei International, a small-business consultant in Singer Island, Florida.
"Planning for maintenance before something breaks is a critical factor in sound business management." Many small-business owners initially rent their property and become accustomed to a landlord conducting regular inspections and completing most repairs.