Clarify the Problem Right at the beginning, you ask the question, “What exactly is the problem? The effective executive uses this type of communication to focus on where the company and the individuals are going, and what can happen in the future – the only part of the equation over which anyone has any control.
” Clarity of definition will resolve 50% of the issues before they go any further Think About the Future When discussing a problem, be sure to focus on the future over the past. Focus On the Solution A second element in effective problem solving communications, is for you to talk about the solutions instead of talking about the problems.
When you are faced with a problem, how do you go about solving it? Approach the problem from several different directions. What would your ideal solution to this problem look like? Pick the best solution by comparing your various possible solutions against your problem, on the one hand and your ideal solution, on the other.
Do you let it overwhelm you or do you flex your problem-solving muscles and figure out the best solution? Brainstorm different solutions, because there are likely multiple solutions to the same problem, not just one. What is the best thing to do at this time under the circumstances? How will you compare the success of this solution against the success of another solution?
Brian's goal is to help you achieve your personal and business goals faster and easier than you ever imagined.
You can follow him on Google , Twitter, Facebook, Pinterest, Linkedin and Youtube.It is for you to keep the attention of the individuals in the meeting focused on the possible solutions and what can be done rather than what has already happened.The discussion of solutions is inherently positive, uplifting and has a tendency to release creativity amongst the group.You can then use your creative thinking to alleviate further bottlenecks or choke points. When a problem comes up and you’re ready to chat in an effective manner, it will be your time to shine!Solve Problems and Make Decisions More Effectively in Discussions With Other People Perhaps the most important thing you do in business is to solve problems and make decisions, both by yourself and with other people.People who throw themselves at their problems often become frantic and confused. Before you implement the decision, ask, “What’s the worst possible thing that can happen if this decision doesn’t work? Accept complete responsibility for implementing the decision.They take a haphazard approach to thinking, and then they are amazed when they find themselves floundering and making no progress. Instead of using the word problem, use the word situation or call it a challenge or an opportunity. ” If your solution doesn’t work be ready to accept that and try something else. Many of the most creative ideas never materialize because no one is specifically assigned the responsibility for carrying out the decision.I mean, let’s be honest – most people don’t look at a problem and say, “Oh boy! That’s because negative thinking is an amplifier: It takes small issues and increases their emotional weight.It can “make a mountain out of a molehill,” so to speak.Whenever you encounter a challenging situation, you have a choice: What attitude will you have about it?You see, most of us naturally see a problem as something negative: An obstacle, a pain in the neck, or even a disaster. A negative attitude toward a problem only makes it worse.