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The trend in the mature markets — led by the UK — is for a progression from single services, to bundled services and further to integrated facilities management.
It’s also a good idea to think about the nature and type of the business, as certain buildings or areas require different facilities.
Also think about security, sustainability and people who access the building regularly – what are their needs?
The individual or unique services that a company needs depends on its type, size, and location; however, there are a select few facilities that are required by law.
Facilities Managers are usually responsible for making sure those services are implemented and regularly maintained within the building.
Facilities management (FM) started as little more than janitorial and caretaker services during the 1970s, involving building maintenance and cleaning.
Cost-cutting by businesses in the 1970s and 80s led to the outsourcing of non-core services such as lighting, heating, plumbing to facility management companies. Hard services are required by law and include provisions such as: Soft services are services that are directly used by the employees and can make the workplace more secure or pleasant.They are usually not compulsory and can be removed or added at any time.These are all important things that you need to consider before facilities and services are added or improved upon.The Facilities Manager is an important and vital role at any business, is responsible for a large portion of what makes the company run safely, efficiently, and OSHA-compliant.In some countries, facilities management evolved out of property/real estate companies, others from service providers. Facility management is now generally divided into hard and soft services: The definition of facilities management by CEN, the European Committee for Standardisation, which is ratified by BSI British Standards (EN15221-1: 2006 Facility Management — Part 1: Terms and definitions), is: “Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” This has also been adopted by all EU member states, including BIFM and Euro FM. Melbourne, Facility Management Association of Australia. Client – WWF-UK Where: Living Planet Centre Woking When: 2013 Services: Project Management Role Summary: Opex was commissioned to project manage the market testing (MT) and implementation of the agreed outsourced hard and soft FM services for the client’s new headquarters building the Living Plant Centre in Woking.These services included: Contract Management, Helpdesk, Building…A few examples of soft services are: [ Related: Best Practices for Facility Management in 2019 ] To help you to identify which services are needed by the company and which are unnecessary, consider completing a Facilities Needs Assessment.To do an assessment, consider all aspects of the business.