A smooth-running operation runs far more efficiently and cost-effectively than one flying by the seat of its pants, and this section of your business plan will be another indication that you know what you’re doing.
A large company is also likely to need additional operational categories such as human resources and possibly research and development.
For larger companies, an organizational plan with well-thought-out procedures is even more important.
This is the best way to make sure you’re not wasting time duplicating efforts or dealing with internal confusion about responsibilities.
It’s important to define the positions in the company, which job is responsible for what, and to whom everyone will report.
Over time, the structure may grow and change and you can certainly keep tweaking it as you go along, but you need to have an initial plan.
Having a solid plan for how your business will run is a key component of its smooth and successful operation.
Of course, you need to surround yourself with good people, but you have to set things up to enable them to work well with each other and on their own.
If the business will use outside consultants, freelancers, or independent contractors, mention it here as well.
And talk about positions you’d want to add in the future if you’re successful enough to expand.