8d Problem Solving Template

8d Problem Solving Template-51
The other thing to recognize with 8d is that it doesn’t look to solve the issue temporarily rather than the method targets a permanent corrective action (eradicating the issue).

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For the implementation, I’ve used a table with 10 lines to capture the implementation steps.

Section d) Preventative actions & Project Closure / Team recognition For the 7D Preventative actions, I’ve used a mix of a table to capture actions and a checklist of things to do.

I like 5 why as a process, but you could use a decision tree or other if required in this space.

Section c) Corrective Action(s) & Implementation For the corrective actions, I’ve used a merged cell for free text entry.

The business that’s utilizing the tool usually has someone (typically a quality engineer) familiar with the tool that can coach the other members of the team in its deployment.

8d Problem Solving Template

Like many lean tools the 8d originated in industry, this one within automotive but as with many of the other lean tools it can readily be deployed in most businesses.As described above the 8d tool follows a series of steps in order to work – The 8D are: 1/ Establish a team 2/ Define the problem statement 3/ Define interim containment actions 4/ Undertake root cause analysis 5/ Define the corrective actions 6/ Implement the corrective actions 7/ Implement preventative actions (so it doesn’t happen again, typically this is closing the loop updating processes, FMEA etc) 8/ Close the project and congratulate the team Using a step-based approach has a number of benefits 1.It facilitates a team approach where the whole team is aware of the process and their role in it.consists of Engineers, manufacturing team, Quality, Supply-chain for example).In previous posts we’ve covered Problem Solving Tools like the A3 report, another tool that’s commonly used to solve business problems is the 8d report.Problems are rarely solved by individuals and usually require a cross-functional team.By having a structured methodology this team has a process to follow with a designated output. It can be deployed rapidly, indeed 8d has much in common with the Analyze, countermeasure, root-cause, fix approach that is similar to many lean tools.As a template to create this is a fairly easy one, there are no calculated fields, so it’s just a matter of devising the report and formatting it.You can see the 8D template below: Let’s cover each section – I’ll include screen-shots showing the columns/rows so you can copy and create your own.In the checklist I’ve included things like an FMEA, procedure update etc, this is personal preference but I like the use of a tick box here as it ensures the user follows some sort of process to go an update documentation or other following the “fix” being implemented.For the project closure section, I’ve used merged cells to create a text box for free text entry.


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